Course AWR-389-W

Web-based Training (Self-Paced)

Incident Response for Municipal, Police, Fire and EMS Information Technology Personnel

This course is the second training in a two-part course. It is intended to introduce the basics of the incident response process to the Information Technology personnel in Police, Fire or EMS departments. This web-based course focuses on the steps involved in being aware of common cyber incidents, as well as steps in developing an incident response plan.

The participants will apply this knowledge by developing a response plan specific to their jurisdiction. The content of the course includes: common cyber incidents occurring in Police, Fire and EMS IT departments, developing a response plan for common cyber incidents, distinguishing tasks for police, fire and EMS IT departments, and processes for future improvements to response plans.

Objectives:
  • Identify common cyber-incidents specific to Police, Fire and EMS IT departments
  • Identify the requirements for a cyber-incident response plan specific to Police, Fire and EMS IT departments
  • Recognize methods for developing a response plan to address the list of common cyber-incidents specific to Police, Fire and EMS IT departments
  • Describe the purpose of a Municipal cyber-incident response plan
  • Establish a process to develop a cyber-incident response plan at the Municipal level
  • Determine a process for the evaluation of an incident response plan
Target Audience

Information technology support personnel and technically proficient mid-level management in the public sector. The audience can be comprised of individual participants, as well as organizational divisions or a combination of both. Participants include, but are not limited to information technology support personnel from the following entities:

  • Law enforcement
  • Emergency medical services
  • Fire service
  • Health departments

This course is appropriate for individuals working for state, local, tribal, and territorial organizations, and especially those at decision-making levels, such as line supervisors and middle management. The course is not designed for firefighters, police officers or EMTs.

Email

norwichpro@norwich.edu

Phone

(802) 485-2213

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