This course is the second training in a two-part course. It is intended to introduce the basics of the incident response process to the Information Technology personnel in Police, Fire or EMS departments. This web-based course focuses on the steps involved in being aware of common cyber incidents, as well as steps in developing an incident response plan. The participants will apply this knowledge by developing a response plan specific to their jurisdiction. The content of the course includes: common cyber incidents occurring in Police, Fire and EMS IT departments, developing a response plan for common cyber incidents, distinguishing tasks for police, fire and EMS IT departments, and processes for future improvements to response plans.